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Cloud 9Car Detailing

The fine print

Booking terms & conditions

Plain-English terms so we're on the same page before I get to work. Booking a detail means you agree to these.

  1. 1.Booking & confirmation

    Submitting a request reserves your chosen day. I'll confirm by phone or text before the appointment. Prices shown are estimates for a vehicle in typical condition.

  2. 2.Pricing & extra-condition charges

    If a vehicle needs significantly more work than expected (heavy pet hair, deep stains, mud, biohazards, etc.), an additional charge may apply. I'll always tell you the price and get your OK before doing any extra work.

  3. 3.Access, water & power

    As a mobile service, you agree to provide a safe, legal place for me to work. If your package needs it, you'll provide reasonable access to water and a standard power outlet. I can't always complete a detail without them.

  4. 4.Results aren't guaranteed

    Detailing greatly improves a vehicle's appearance, but I can't guarantee removal of every stain, scratch, swirl, odor, or blemish. Some damage is permanent or tied to the vehicle's age and prior care.

  5. 5.Pre-existing damage & wear

    I'm not responsible for pre-existing conditions or for issues revealed or worsened by normal cleaning — including loose or worn trim, fading or peeling clear coat, cracked or worn leather and plastics, prior repairs, rust, chips, electrical faults, water entering through failed seals, or aftermarket modifications.

  6. 6.Personal belongings

    Please remove all valuables and personal items before your appointment. Cloud 9 is not responsible for cash, electronics, or other belongings left in the vehicle.

  7. 7.Limitation of liability

    I treat every vehicle with care. To the fullest extent allowed by law, Cloud 9 Car Detailing and its owner are not liable for indirect, incidental, or consequential damages, and total liability for any claim will not exceed the amount you paid for that service.

  8. 8.Cancellations & rescheduling

    Please give at least 24 hours' notice to cancel or reschedule. No-shows or last-minute cancellations may be subject to a fee, since your day was held just for you.

  9. 9.Weather & safety

    I may need to reschedule for severe weather or unsafe working conditions. I'll give you as much notice as I can and we'll find a new day that works.

  10. 10.Authority & payment

    By booking, you confirm you own the vehicle or are authorized to arrange service for it. Payment is due upon completion unless we've agreed otherwise in advance.

Version 2026-06-01. Questions about anything here? Just reach out before you book.